Privacy Policy

Effective Date: June 29, 2026

Welcome to RalzTeck (“RalzTeck,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

When you contact us, request a quote, submit a support request, or sign up for our services, we may collect:

• Full Name

• Company Name

• Email Address

• Phone Number

• Mailing Address

• Job Title

• Billing Information

• Service Requests

• Technical Support Information

Technical Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Visit

• Referring Website

• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Provide IT services

• Respond to inquiries

• Deliver technical support

• Process payments

• Manage customer accounts

• Improve our website

• Send service notifications

• Provide security alerts

• Prevent fraud and unauthorized access

• Comply with legal obligations

• Communicate regarding products and services

We do not sell your personal information.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Measure website performance

• Enhance user experience

You may disable cookies through your browser settings; however, portions of the website may not function properly.

4. Third-Party Services

We may use trusted third-party providers to operate our business, including:

• Microsoft 365

• Google Workspace

• AWS

• Cloudflare

• Stripe

• PayPal

• QuickBooks

• Google Analytics

These providers only receive information necessary to perform services on our behalf and are expected to protect that information.

5. How We Protect Your Information

RalzTeck uses commercially reasonable administrative, technical, and physical safeguards to protect personal information, including:

• Data encryption

• Secure HTTPS connections

• Multi-factor authentication

• Firewalls

• Endpoint protection

• Role-based access controls

• Continuous monitoring

• Secure backups

• Security awareness training

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When no longer needed, data is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict certain processing

• Request data portability

• Withdraw consent where applicable

• Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Marketing Communications

You may opt out of promotional emails at any time by clicking the “Unsubscribe” link or contacting us directly.

Service-related communications will continue as necessary to provide services.

9. Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

10. Data Sharing

We may share information only:

• With trusted service providers

• To comply with legal obligations

• To protect our legal rights

• During a merger, acquisition, or business transfer

We do not sell or rent personal information.

11. International Data Transfers

If information is transferred outside your country of residence, we will take reasonable steps to ensure appropriate safeguards are in place.

12. Data Security Incidents

If a security incident involving personal information occurs, we will investigate promptly and notify affected individuals as required by applicable law.

13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting the revised version on this page.

The “Effective Date” above will indicate when this policy was last updated.

15. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

RalzTeck

Email: privacy@ralzteck.com

Support: support@ralzteck.com

Website: https://www.ralzteck.com

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, correct, delete, and request information regarding the processing of your personal information.

To submit a request, contact us using the information above.

Florida Residents

RalzTeck complies with applicable Florida and United States privacy laws regarding the collection, use, protection, and retention of personal information.

Last Updated: June 29, 2026